PROTECTION POLICY
DATA
Thank you for your interest in our website. We place great importance on the protection of your data. DVP is the data controller for the data collected and processed through the websites accessible at the following URLs:
- www.vacuum-tech.com
- www.dvpdistribution.com
Below you will find DVP’s Data Protection Policy
PROCESSING OF PERSONAL DATA BY DVP
We process your personal data for the purposes defined below:
SITE ACCESS
We may process data about you in connection with your visit to the aforementioned websites. The servers hosting these sites automatically collect certain data from you, such as your IP address, the date and time of access, etc.
This access and connection data allows us to ensure the proper functioning of the websites implemented by DVP and to optimize your browsing experience. All access and connection data is deleted no later than seven days after your visit to the website in question.
COLLECTION AND USE OF YOUR DATA FOR THE PURPOSE OF OPENING A CUSTOMER ACCOUNT AND PROCESSING YOUR ORDERS
We collect the personal data that you freely provide to us when placing your order, contacting us (e.g., via the contact form), or when requesting or opening a customer account. Required fields are marked with an asterisk.
The information in these fields is necessary for us to process your contact request, arrange a private demonstration, open your customer account, and fulfill your order. You cannot complete the order, open the account, accept a private demonstration, or send the contact message without providing this information.
After the contract is fulfilled or your customer account is deleted, access to your data will be restricted. This data will be deleted upon expiry of the legal retention period, unless you have given your consent or we have the option to process your data further, in which case you will be informed of this processing.
You can close your customer account at any time by sending a message to the following address: infos-site@vacuum-tech.com or via the function provided for this purpose in your customer account.
DATA TRANSFER FOR ORDER PROCESSING
As part of fulfilling your contract, we transmit your data to the company responsible for delivering the products. Depending on the payment service provider you select during the ordering process, we transmit the payment data you provide to the credit institution responsible for processing the payment and to any service providers we have authorized. Some of this information is collected directly by the payment service providers with whom you have created an account. In this case, you must log in using the credentials you created when you set up that account during the ordering process. We encourage you to review the Data Protection Policy of the relevant provider.
USE OF DATA FOR NEWSLETTER SUBSCRIPTION AND FOR SENDING COMMERCIAL OFFERS
We use the information you have provided to send you our newsletter when you have consented to do so.
When you make a purchase, we also use your data to send you marketing offers from DVP.You can unsubscribe from the newsletter and/or object to receiving marketing offers at any time via a dedicated link found in each email or by sending a message to the following address: infos-site@vacuum-tech.com
Once you unsubscribe, we delete your email address unless you have agreed to the continued use of your data or we are permitted to do so by law.
USE OF DATA DURING REGISTRATION FOR SENDING OFFERS TO YOUR PHONE
If you have given us your express permission, we will use the telephone number you provided to contact you by telephone with offers and promotions from DVP.
You can withdraw your consent to these communications by sending a message to the following address: infos-site@vacuum-tech.com. Once unsubscribed, we will delete your phone number, unless you have consented to the continued use of your data or we are legally permitted to do so.
RECIPIENTS OF YOUR DATA
We may share your personal data with other companies in the DVP Group
YOUR RIGHTS
In accordance with current regulations, you have the right to access, rectify, port and erase your data, as well as the right to object and the right to limit the processing of data concerning you.
You also have the option of giving DVP instructions regarding the fate of your data after your death.
When we process your personal data on the basis of your consent, you have the right to withdraw that consent at any time, unless DVP’s legitimate interest overrides that withdrawal, for example when we need to process a product order.
Note: The exercise of the right to erasure of data, the rights to object and to limit the processing of your data can only be implemented if DVP does not have a legitimate reason to continue processing your data, for example to follow up on an order.
You can exercise your rights by sending us your request along with a copy of your identity document to the following address: infos-site@vacuum-tech.com or DVP 5 PLACE DE L’EGGLISE SAINT ANDRE 74100 ANNEMASSE.
Your request will be processed as soon as possible, and at the latest within three (3) months of your request.
Finally, if DVP does not meet your requests, you have the right to lodge a complaint with a personal data protection authority, namely the CNIL.
DATA PROCESSING SECURITY
DVP makes every effort to implement appropriate technical and organizational measures to ensure the confidentiality and prevent unauthorized or unlawful access to the personal data you have provided. This obligation is only an obligation of means.
RETENTION OF PERSONAL DATA
In accordance with current regulations, DVP retains your data for the period strictly necessary to achieve the purposes of the processing it implements, unless you have authorized DVP to retain your data for further use.
The data retention period by DVP varies depending on the processing and the purposes for which the data is collected.
For product orders, DVP may retain your personal data for up to three years after the end of the contractual relationship. Your data is then archived for the legally required retention period for evidentiary purposes or for accounting and tax purposes.
This data is also retained in compliance with the legal and regulatory obligations applicable to DVP
STATUS OF THE DATA PROTECTION POLICY
This Data Protection Policy was updated in October 2018. We reserve the right to modify it in accordance with changes in regulations relating to the protection of personal data and the processing methods implemented by DVP. We will make our best efforts to keep you informed of any such changes by any means.
Transparency and Commitment
Gain clear access to our legal frameworks and privacy policies. We provide you with all the necessary documents to guarantee secure browsing and complete transparency regarding our commitments and the protection of your data.